DigitalXC Service CloudWhy is a cloud-based service delivery critical for Digital Enterprise…?While every Enterprise is keen on accelerating automation and enabling digital operational models, their approach to Service delivery is…3 min read·Jun 17, 2021----
DigitalXC Service CloudDemocratizing Service AutomationFor organizations to be truly digitized, Service delivery needs to follow a differenent rhythm and democratize automation. In this article…4 min read·Oct 27, 2020----
DigitalXC Service CloudCatalog is the center of a Service Delivery world in Digital ageOver the next few years, IT Service delivery will move to a productized IT model where every user need will be like an app or a Service…4 min read·Oct 14, 2020----
DigitalXC Service CloudUnlock Enterprise Agility through ComponentizationManufacturing, Automobile and Electronics industries have leveraged the benefits of Componentization to enhance agility, speed and to…4 min read·Oct 1, 2020----
DigitalXC Service CloudEnabling an Channel Shift in Enteprise User experience..By 2025, 70% -80% of user interactions in an Enterprise will shift from web to alternate channels. How well are you planning to address…4 min read·Sep 22, 2020----
DigitalXC Service CloudMetered pricing model in IT servicesIt is time for IT services to enter the realm of metered and utility model of pricing (pay-as-you-go). Service catalogs are priced based…4 min read·Aug 25, 2020----
DigitalXC Service CloudAccelerate Digital through a Service Marketplace..An Enterprise service marketplace is an App-store or Google-play equivalent that provides automated services as Catalogs. Digital…6 min read·Jul 20, 2020----
DigitalXC Service CloudEnabling a subscription model in IT Service DeliveryWe are in the world of subscription economy. The current approach of buy/build/operate for products /platforms does not scale in the…3 min read·Jul 8, 2020----
DigitalXC Service CloudService is the new productEach service in an Enterprise will be treated like a product in Digital World , that is highly standardized & templatized …6 min read·Jul 2, 2020----
DigitalXC Service CloudAbstraction is key to rapidly scaling Digital Services in an EnterpriseDigital Service Model Blog Series - Part 56 min read·Jun 18, 2020----
