Enabling a Channel Shift in Enterprise User experience..

Digital is enabling a channel shift in Enterprises. From web to voice, mobile, chat etc.,

Most Digital business initiatives of today for omni-channel enablement are incremental band-aid solutions. User Experience continues to remain fractured leaving users multiple touchpoints for getting their services done and prevents them from using their preferred channel / device of their choice.

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DigitalXC Service Cloud

DigitalXC Service Cloud

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DigitalXC is an ‘Enterprise Service Cloud’ platform that enables subscription based zero touch services for customers.